Membership Benefits and Services
In the event of an emergency, call 911. Georgetown Village is NOT equipped
Georgetown Village was established with the goal of helping our members
safely and securely age in place. To help accomplish this goal we have
created a Georgetown Village Member Bill of Rights that we abide by
in working with our members. Be sure to read this over so that you know
your rights and the values that we have established to protect you.
Volunteer drivers are available to provide round-trip transportation for
members. Advance notice is required. When appropriate, drivers can
assist members to and from the front door and help carry groceries or
packages.Typical destinations can include:
- Doctors’ offices
- Houses of worship
- Social and educational events offered by Georgetown Village or other sources
Georgetown Village volunteers are happy to visit you in your home or
phone you on a regular basis. Volunteers may help you with such tasks as
those listed below, or can provide information and advice. Typical
tasks might include:
Daily Contact Program
- Organizing paperwork
Cleaning out closets or cabinets
Changing light bulbs
- Making simple repairs
Raking, sweeping, or shoveling walks
Designed primarily for Georgetown Village members who live alone, this
program facilitates a daily phone call to members to inquire if they are
all right. Volunteers call at pre-arranged times to check on members,
and can make recommendations as necessary.
Gardening Advice and Help
Georgetown Village can refer you to professionals for major gardening
and landscaping work. We also have volunteers who can help with small gardening
Emergency Flash Drive Program
Every member of Georgetown Village is offered an Emergency Room Flash Drive. Our office volunteers will help the member upload information onto the pre-loaded Medical Information Sheet that was devised with the help of the Georgetown Village Medical Advisory Board. The member can keep this flash drive on a key chain and in the event of an emergency first responders have immediate access to important health information such as; allergies, medications used, prevalent medical conditions, etc.
Medical and Family Support
Georgetown Village volunteers who have received specialized training can
assist members during doctor visits. These volunteers may also help
you prepare for working with healthcare professionals. Typical medical
and family support might include:
Technology and Technical Support
Preparing members for a hospital visit
Accompanying you during doctor visits
Organizing medical records and tax-related medical bills
Taking notes during doctor visits to help you remember what is said
Writing down when medicine needs to be taken and/ or labeling medicine bottles
- Calling family members after surgery or medical treatment
Volunteers can help members explain technology and set up computers,
cell phones, internet routers, or similar devices. Other tech needs
Programming and using cordless phones
Setting up your new computer and/or printer
Troubleshooting your computer
Setting up a wireless network in your home
Scheduling taping of television shows
Volunteers can help members with daily life chores on an occasional basis. Typical chores include:
Professional Service Providers
- Preparing occasional meals
Organizing files and paperwork
- Checking on houses when members are away
Waiting for delivery or service personnel
Picking up mail or newspapers
Temporary dog walking or pet care
Georgetown Village will help members identify professional service
providers who are qualified to perform a range of tasks essential to the
upkeep and maintenance of a house-- sometimes at a discounted fee--
including plumbers, carpenters, and electricians. These providers have
been suggested by members and cross-checked with selected consumer
protection agencies, the Washington Consumers’ Checkbook online listing,
and other referral sources. Please let the office know if there is
someone who has done excellent work for you so we can approach them
about becoming a Georgetown Village service provider.
Washington Consumers’ Checkbook
Georgetown Village members receive a free online membership to
Washington Consumers’ Checkbook a non-profit consumer information and
service resource (www.checkbook.org). Consumers’ Checkbook publishes
ratings by users for quality and prices of local service companies,
professional services, and stores. If you prefer a print edition of the
magazine, let the Georgetown Village office know.
How to Request Services
Please call the Georgetown Village office at 202-999-8988 to request services and discuss your needs with the Executive Director or a volunteer, whether or not these needs are listed in this handbook. Although we have tried to give you a comprehensive list, it is by no means complete, and if you give us a call, we will try to help you out!
The Georgetown Village office is located on the fourth floor of 3000 K Street. Office hours are Monday through Friday from 10 am to 6 pm with on-site staff present Monday through Thursday. If possible, please make an appointment if you wish to meet with Lynn Golub-Rofrano, the Executive Director, rather than just stop by the office. Service requests should be made by phone or email.
When the office is closed, your phone call is forwarded to the cell phone of Lynn Golub-Rofrano, the Executive Director.
When you request services, we will attempt to find you a volunteer who can help you. If this is not possible you will receive suggestions from our provider list. When you contact a vendor from our provider list please always identify yourself as a Georgetown Village member so vendors know that they are receiving business based on their association with the Village. To help Georgetown Village strengthen its relationships with vendors, please notify the office when making further arrangements to use your Georgetown Village vendor following an initial visit.
You will be contacted by our office after you have received a service so that we can keep track of your feedback. Please contact us immediately with any problems or concerns.