Senior Transportation Options: During DC Government Public Health Emergency
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Taxi 2 Rail (T2R)–A Program sponsored by DFHV and The Mayor’s Office has expanded the program parameters for T2R as part of evolving needs in the COVID-19 public emergency. The parameters are outlined below with the new requirements.
Allowable trip purposes include:
To and from grocery stores
To and from medical appointments
To and from pharmacies
To and from Metro stations citywide
Trips for essential workers to and from their workplaces (Keep in mind this includes Home Aides who may be traveling to and from a residential address and food preparation workers).
Service is available citywide.
All trips are within DC only. Trips to Virginia and Maryland are not allowed.
Trip reimbursement rate has increased from $15 to $20 per trip (all trips will be paid at $20, regardless of meter fare). The passenger is responsible for fare beyond $20.
How to book T2R:
- You Must Call: 202-727-3827
- Operating hours are:
Mon - Fri, 5:30am - 10:00pm
Sat, 7:00am - 10:00pm
Sun, 8:00am - 10:00pm
Transport DC-A Program sponsored by The Department of For-Hire Vehicles (DFHV)has expanded the program parameters for T2R as part of evolving needs in the COVID-19 public emergency. The parameters are outlined below with the new requirements.
How to book Transport DC. All Trips Must Be Booked on The Following Number:1-844-322-7732.
Operating hours are: 24 hours
Cost: $5.00 one way
Service Providers For Customer Service and Info Only:
- Yellow Cab (202) 544-0912;
- Capitol Cab (202) 398-0500;
- VIP Cab(202) 269-9000
Who is eligible: District of Columbia residents, already registered with MetroAccess. To register call MetroAccess at
You must be registered with Metro Access to use the program.
To book you must speak with an operator and call 1-844-322-7732.
Call 24 hours a day, 7 days a week to book. You cannot call the cab companies directly to book your taxi.
You must have your Metro Access ID ready when you call to book a trip.
Transport DC drivers require participants to show their MetroAccess ID card when you arrive at the car.
Tell the call taker “Transport DC” when the call is answered. Ride in a taxicab for $5.00.You may take up to two additional passengers at no extra cost.
Ride to and from any DC address for general purpose from the 1st to the 15th of each month to a DC destination.
Ride to and from a DC address for medical appointments and place(s) of employment from the 16th until the end of the month.
Wheelchair accessible vehicles are available upon request
Rides can include destination:
- Grocery store visits as well as
- Employment and
- Medical services.
- This modification will remain in effect throughout the public health emergency.
Senior MedExpress-A Program sponsored by DACL is an essential non-emergency medical transportation for Seniors living in the District of Columbia.
Who is eligible:
Residents of the District who are 60-years and older and have a medical condition requiring essential life-sustaining appointments, such as chemotherapy or dialysis or appointments for health-related public benefits are eligible for thisfreeservice.
Medicaid clients are not eligible for the program.
How to enroll: Please call 202-724-5626 to enroll with one of DACL’s customer service representatives from 8:30am to 4:30pm.
Operating hours are: Senior MedExpress is 6:00AM to 6:00PM Monday to Saturday excluding holidays (see schedule below).
There is no service on Sunday. You may call us anytime to book a trip.
To Book a Ride: Call 202-420 7533.Press 1 to book a new ride or to check on the status of an existing ride.
The call taker will request the purpose of the ride and confirm the telephone number, pickup and destination.
DC Yellow Cab Direct Booking- Full-priced taxi service is available to book 24 hours a day. Book right away or book in advance.
How to Book:
Download the DC Yellow Cab App on Google Play and Apple App Store, search DC Yellow Cab or athttps://dcyellowcab.com/new-mobile-booking-app/
Or go to www.dcyellowcab.com, scroll to bottom and click learn more under heading “Download Our App”.